Soft enquiry vs hard enquiry
Every time someone looks at your credit report, it's recorded as an enquiry. There are two types:
| Soft enquiry | Hard enquiry | |
|---|---|---|
| Who checks? | You, or a lender for a pre-approved offer | A lender, after you apply |
| Why? | To see your score | To decide on your application |
| Affects your score? | No | Can lower it slightly |
| Visible to lenders? | Usually not | Yes |
| Examples | Checking on CIBIL's site or a finance app | Applying for a credit card, personal loan, bike loan |
So when you check your own score, it's a soft enquiry. It's like looking at your own marksheet: it doesn't change your marks.
Why hard enquiries can lower your score
When you apply for credit, the lender pulls your full report. Each pull is recorded. A single enquiry has a small, temporary effect. But many enquiries in a short time can suggest you're urgently looking for credit, which lenders see as risk.
That's why the classic student mistake is: get rejected for one card, then apply for four more the same week. Each rejection adds a hard enquiry and none of them builds history. Read 7 first credit card mistakes students make.
What actually lowers your score
If checking doesn't hurt, what does? These are the main things:
- Late or missed payments. The biggest factor by far.
- High credit utilisation. Using a large share of your limit. Read credit utilisation explained.
- Many hard enquiries in a short period.
- Closing your oldest card, which shortens your history.
- Defaults or settled accounts, where you didn't repay in full.
Checking your own score isn't on the list.
Why you should check your score
Checking regularly is actually a good habit:
- Track your progress as your score builds.
- Catch mistakes, like an account you don't recognise or a late payment you didn't make.
- Spot fraud early, such as a loan someone opened in your name.
- Know where you stand before applying for a loan or a new card.
How to check your CIBIL score for free
- Credit bureau websites: each bureau offers a free credit report once a year.
- Banking and finance apps: many show your score for free and update it monthly.
- Your card's app: some banks show your score inside the app.
You'll usually need your PAN, date of birth and mobile number. Only use well-known apps and official bureau sites, and be careful with apps that ask for unnecessary permissions.
What you'll see if you're new
If you've never had a credit card or loan, your score will show -1, NH or NA. That's not a bad score; it means no history yet. Read what CIBIL -1 and NH mean. Checking it won't change it either way. Only using credit will.
How often should you check?
| Your situation | How often |
|---|---|
| No credit yet | Once, to confirm you're at "-1" |
| First card, building history | Every 2–3 months |
| Before applying for a loan or card | Just before you apply |
| Score established and stable | Every 3–6 months |
There's no harm in checking more often, but scores usually update monthly, so daily checking won't show much.
Pre-approved offers and soft checks
Sometimes a bank shows you a "pre-approved" card or loan offer. To create these, the lender may run a soft check on your report. That doesn't affect your score. But if you then click apply and submit a full application, the lender will usually run a hard enquiry. So treat every "apply" button as a real application, and only click it when you actually want that product and are likely to qualify.
The same goes for loan apps that promise "instant approval". Many of them pull your report the moment you submit. If you're shopping around, compare offers first and apply to one.
Understanding scores across different apps
You might see slightly different numbers on different apps. That's normal. India has more than one credit bureau, such as CIBIL, Experian, Equifax and CRIF High Mark, and each calculates its own score from data reported to it. Apps may also update on different dates. Focus on the trend, not small differences.
Example
Neha, 20, from Delhi, got her first FD card and checked her score on a finance app every month, worried it would hurt. It didn't. In month seven, her first score appeared at 744. In month nine, she noticed an unfamiliar enquiry, raised it with the bureau and had it corrected. Regular checking helped her, not hurt her.
The bottom line on applications
Because hard enquiries matter, apply only for credit you're likely to get. As a student with no history, an unsecured card is often rejected, which wastes an enquiry. An FD credit card for students is secured by your own deposit, so it doesn't depend on income or a score. Read student credit card without income and how long it takes to get a CIBIL score.
If you want to start building a score instead of just checking a "-1", look at the student credit card eligibility page. Or leave your name and number in the form below, and our team will call you and help you apply.
Key takeaways
- Checking your own CIBIL score is a soft enquiry and never lowers it.
- A hard enquiry happens when you apply for a loan or card.
- Many hard enquiries in a short time can lower your score.
- Late payments and high utilisation hurt your score far more than enquiries.
- Check every few months to track progress and catch errors.
Bottom line
Checking your own CIBIL score is a soft enquiry and never lowers it, so check as often as you find useful. What can lower your score is late payments, high usage and many loan or card applications in a short time. Check every few months, apply only when you're likely to be approved, and let good habits build your score.
Frequently asked questions
Does checking my CIBIL score on an app reduce it?
No. Checking your own score on a bureau website or a finance app is a soft enquiry and does not affect your score.
What is a hard enquiry?
A hard enquiry happens when a lender checks your report because you applied for a loan or card. Several in a short time can lower your score.
How long do hard enquiries stay on my report?
Enquiries stay visible on your report for a period of time, but their effect on your score fades as they get older.
How often should I check my score?
Every few months is enough for most students, and before any big application such as a loan.
Can I check my score if it shows -1?
Yes. It just means you don't have enough history yet. Checking it won't hurt.